Terms of Service

Welcome to Syrakal Tech Solutions Pvt. Ltd. ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and solutions (collectively, the "Services"). By accessing or using our Services, you agree to these Terms. If you do not agree to these Terms, please refrain from using our Services.
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1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are using our Services on behalf of a company or organization, you represent that you have the authority to bind them to these Terms.

2. Use of Services

2.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe upon the intellectual property rights of others.
  • Engage in fraudulent, deceptive, or harmful activities.
  • Interfere with or disrupt the operation of our Services.
  • Attempt to gain unauthorized access to any part of our Services.

2.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. Syrakal Tech Solutions is not liable for any losses or damages arising from unauthorized account use.

3. Services and Payments

3.1 Service Agreements

The scope, deliverables, and pricing for our Services are outlined in individual agreements or project proposals. By engaging our Services, you agree to the terms specified in these agreements.

3.2 Payment Terms

  • All payments must be made in accordance with the agreed terms.
  • Late payments may incur additional charges or result in suspension of Services.
  • We reserve the right to modify pricing with prior notice for recurring services.

3.3 Refund Policy

Our refund policy is outlined separately. Please refer to our Refund Policy for details.

4. Intellectual Property

4.1 Ownership

All intellectual property rights in our Services, including but not limited to content, software, designs, and trademarks, are owned by Syrakal Tech Solutions or our licensors. You may not reproduce, modify, distribute, or create derivative works based on our content without prior written consent.

4.2 Client Content

You retain ownership of any content or data you provide to us in connection with the Services. By providing content, you grant us a non-exclusive, royalty-free license to use, modify, and distribute it solely for the purpose of delivering our Services.

5. Confidentiality

Both parties agree to keep confidential information exchanged during the course of the engagement secure and not disclose it to third parties without prior written consent, except as required by law.

6. Disclaimers and Limitations of Liability

6.1 Disclaimers

  • Our Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the reliability, suitability, or availability of our Services.
  • Syrakal Tech Solutions disclaims all liability for interruptions, errors, or data loss caused by factors beyond our control.

6.2 Limitation of Liability

To the fullest extent permitted by law, Syrakal Tech Solutions shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, revenue, or data.
  • Damages exceeding the amount paid by you for the Services in the six months preceding the claim.

7. Termination

We reserve the right to terminate or suspend your access to our Services at any time, with or without cause, including but not limited to:

  • Breach of these Terms.
  • Non-payment of fees.
  • Engaging in prohibited activities.

Upon termination, you must immediately cease all use of our Services, and any outstanding payments will remain due.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

8.2 Dispute Resolution

  • Any disputes arising from these Terms will be resolved through negotiation or mediation.
  • If unresolved, disputes will be submitted to binding arbitration in [Insert Location].

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting the revised Terms on our website. Continued use of our Services after changes signifies your acceptance of the revised Terms.

10. Contact Information

For questions, concerns, or support regarding these Terms, please contact us:

  • Email: info@syrakal.com
  • Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (GMT)

By using Syrakal Tech Solutions Services, you acknowledge that you have read, understood, and agree to these Terms of Service.